Custom orders that have been made, and colored items are not refundable. Stock items in resellable condition may be returned for 80% of the original purchase price.
Items that will be shipped MUST be paid for up front in full. Out of state orders are only eligible for a cancellation refund of 50%.
Orders of stock items will be cancelled if not picked up within 60 days of completion. All other items held past 60 days will accrue a storage fee of 5% per every 10 business days.
There is no minimum order. However, there is a $55 batch minimum applied to colored items. This batch minimum can be waived if there are other items being poured in the same color that meet the minimum threshold.
These terms are subject to change, without notice.